How do bots disrupt ticketing systems by enabling scalping, and what can prevent unauthorized bulk purchases?
How do bots impact ticketing systems, and what can be done to prevent ticket scalping?
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Bots disrupt ticketing systems by enabling scalping through automation of ticket purchases, allowing scalpers to quickly acquire large quantities of tickets before genuine customers. To prevent unauthorized bulk purchases, ticketing systems can implement measures such as CAPTCHA tests, rate limiting, two-factor authentication, requiring human interaction for certain steps in the purchase process, and utilizing bot detection software to identify and block bot activity.